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Forthright Launches New Informational Website to Help Consumers Navigate the Arbitration Process

Wednesday, April 8th, 2009

Consumer Resource to Answer Questions on the Basics of Arbitration, Arbitration in Contracts, and How to File and Respond to a Claim

MINNEAPOLIS, MN April 2, 2009 —— Forthright, an organization that provides claims administration services in the dispute resolution market, today announced the launch of a new informational consumer website aimed at guiding American consumers through the arbitration process.

The new website,, contains easily accessible information and resources on arbitration, arbitration service providers, other forms of alternative dispute resolution, and court litigation. The website also provides access to:

•    Answers to commonly asked questions about arbitration;
•    Links to information on the websites of three of the largest arbitration administrators – American Arbitration Association, the National Arbitration Forum, and JAMS;
•    Forms to file or respond to an arbitration claim;
•    Resources to help consumers find legal services in any area of the country, and more.

“Arbitration is a fair and cost-effective way for American consumers to resolve disputes. This website will be an informative resource for consumers and further increase access to justice through the arbitration process,” said Aimee Egan, Forthright Vice President of Public Affairs. “ will help consumers take control of the dispute resolution process by answering questions on the basics of arbitration, arbitration in contracts, how to file or respond to an arbitration claim, as well as where to find legal services for arbitration or litigation.”

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