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Disney’s Duncan Wardle and the Future of Public Relations

Monday, April 7th, 2008

Morning Session 015

“The Future of PR: How New Technologies Will Transform the Way We Communicate

Duncan Wardle, VP of Global Pr for Disney Parks begins with a classic “Googlezon” 7 minute video (EPIC 2014) laying the groundwork for the death of “the fourth estate”. In the news (Google-run) future, media has ceased to be about reporting or news, and has become simply a collection of information. It’s an interesting (albeit histrionic) warning, and one that is all the more relevant in light of Charlie Rose’s admonition about ethics and authenticity. The video concludes with a world in which all news has been reduced to mere trivia.

Morning Session 014

As we engage social media, media relations folks are taking a larger role in crafting the message. The very credibility that makes earned media so valuable is potentially, as Ms. Shapiro would say, “up for grabs”. At a meetup of social media experts last night, one noted the trend of companies outsourcing social media efforts to India. Talk about defeating the purpose.

 
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