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Leading Business Service Management Software Provider, Magnum Technologies, Automates ITIL With Business Service Discovery Capability

Posted by Media Relations on Thursday, April 20th, 2006 - Comments »

Magnum Technologies’ Business Service Discovery capability, for discovery and dependency mapping which automates ITIL and Service Level Management initiatives is set to be demonstrated at the itSMF Regional Event in Cincinnati, Ohio.MINNEAPOLIS – April 21, 2006www.magnum-tech.com – Magnum Technologies, the leading provider of Business Service Management (BSM) software, announced today that they will be demonstrating their Business Service Discovery capability of their ADVANTAGE BSM software next week at the itSMF regional event in Cincinnati, Ohio.itSMF helps organizations achieve operational excellence by introducing, developing and promoting IT best practices. Magnum Technologies, an itSMF member, supports the implementation of IT best practices, with special emphasis on ITIL.The IT Infrastructure Library (ITIL) is currently the largest and most widely accepted set of IT best practices. Aligned with the best practices of ITIL, Magnum Technologies’ Business Service Discovery capability:

  • Automatically identifies every IT component
  • Maps the relationship between different IT assets
  • and how they ultimately – and most importantly – impact services delivered to business end-users
  • Recognizes and updates changes to the IT infrastructure
  • without requiring the overhead or administration of a software agent
  • Accelerates creation of a configuration management database (CMDB)
  • and the ongoing maintenance processes for updating changes

“Business Service Discovery allows our clients to quickly implement Service Level Management and ITIL initiatives,” said Tim Hadden, Chief Technology Officer at Magnum Technologies. “The ability to see results and a real impact to the business in days or weeks, as opposed to months, is a tangible benefit Magnum Technologies’ clients receive that other BSM vendors can’t offer.”Join Magnum Technologies and the ITIL movement at the itSMF Regional Cincinnati Event to find out more information about how Business Service Discovery can automate ITIL processes.Date: April 27-28, 2006Location: Cinergy Center 525 Elm Street, Cincinnati Ohio 45202Magnum Technologies Booth Number: 405About Magnum TechnologiesMagnum Technologies develops software solutions that align IT operations with enterprise priorities. Magnum Technologies’ suite of automated management solutions includes DIAGNOSEIT®, COORDINATOR™, CAP-TREND® and its flagship product, ADVANTAGE®.Magnum Technologies’ software solutions are designed to easily integrate with and enhance the effectiveness of existing management platforms by monitoring and measuring IT performance from a line-of-business perspective. Magnum Technologies’ clients include Fort Sam Houston, BRG and Starz. Visit Magnum Technologies at www.magnum-tech.com.

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