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Magnum Technologies Receives Rave Reviews for Business Service Management Software – Leading Analyst, Enterprise Management Associates (EMA), Profiles ADVANTAGE 2.0

Thursday, November 17th, 2005

Magnum Technologies new ADVANTAGE® 2.0 software solution is touted as bringing superior service level management (SLM) and business service management (BSM) capabilities to IT staffs that need to link IT operations to business goals.

MINNEAPOLIS – Nov. 17, 2005http://www.magnum-tech.com – Magnum Technologies, the leading Business Service Management (BSM) provider, today received additional confirmation, from IT research and analyst firm Enterprise Management Associates (EMA) that its groundbreaking ADVANTAGE 2.0 software stands far above competing BSM software solutions.

According to EMA, ADVANTAGE 2.0 brings particularly strong operational and pragmatic strengths to the still challenging realm of Business Service Management, where most of today’s vendor solutions are often more conceptual than real.

“Enterprise executives and end-users are demanding greater reliability and accountability from their IT operations,” stated Dennis Drogseth, vice president, EMA.  “Magnum Technologies ADVANTAGE® 2.0 should be viewed as a strong contender for SLM and BSM implementations where the application and network infrastructure are important components of overall service performance, and where pragmatic implementations are key.”

Key benefits of ADVANTAGE 2.0 highlighted in a recent EMA Product Brief include:

  • Integrated Application and IT Component Monitoring
    • Enables IT personnel to gain clear insight into the business impact of IT performance

    Business Service Management Firm – Magnum Technologies – Recognized by Twin Cities Business Journal for Second Consecutive Year of Record Growth

    Monday, October 24th, 2005

    Minneapolis, MN, October 24, 2005 http://www.magnum-tech.com – Magnum Technologies, the leading provider of IT Business Service Management and Business Impact Management software, has been named a Twin Cities Business Journal Growth 50 firm for the second consecutive year.“Magnum Technologies’ movement into the Business Service Management market is a large factor of our company’s growth,” said Gregory Crow, CEO, Magnum Technologies. “Business Service Management is emerging as an important solution for organizations that want to maximize the business value of their IT investments.”Magnum Technologies, which ranked #33 in the Business Journal’s 2004 Growth 50, has experienced significant company growth over the past year and forecasts that 2005 revenue will more than double 2004 revenue figures.The September 2005 launch of ADVANTAGE®, Business Service Management software, is enabling the company to continue on its growth trajectory. ADVANTAGE® is a valuable tool for businesses that desire to monitor how applications and IT infrastructure affect key business functions.“This year, Magnum Technologies launched its flagship product, ADVANTAGE®,” said Crow, “which is a Business Service Management software solution that automatically discovers and maps IT Assets and their relationships, which are critical to powering business-essential applications.”Magnum Technologies helps companies such as Buckingham Research Group, the US Army and Starz Entertainment Group analyze how performance and availability of IT resources affect the applications, processes, and services that power their business.For more information on Magnum Technologies’ flagship product, ADVANTAGE, visit http://www.magnum-tech.com/advantage.htmlView the Business Journal Growth 50 at http://www.bizjournals.com/twincities/stories/2005/10/17/daily54.htmlAbout Magnum TechnologiesMagnum Technologies, www.magnum-tech.com, develops software solutions that align IT operations with enterprise priorities. Magnum’s suite of automated management solutions includes DIAGNOSEIT®, COORDINATOR™, CAP-TREND® and its flagship product, ADVANTAGE®. Magnum’s software solutions are designed to easily integrate with and enhance the effectiveness of existing management platforms by monitoring and measuring IT performance from a line-of-business perspective. To learn more about Magnum Technologies, visit www.magnum-tech.com

    Business Service Management Firm, Magnum Technologies, Appoints Paul Knapp as Chairman

    Tuesday, October 18th, 2005

    Minneapolis, MN, October 17, 2005 http://www.magnum-tech.com – Magnum Technologies, the leading provider of IT Business Service Management and Business Impact Management software, today announced the appointment of Paul Knapp as Chairman of its Board of Directors.Knapp is President and CEO of St. Paul-based Space Center Ventures, which led Magnum Technologies’ Series B round of investment.“Because Magnum has continued to double in size every year, we have attracted the attention of potential investors and acquires, as well as other Business Service Management (BSM) companies hoping to sell to or merge with Magnum,” said Gregory Crow, CEO, Magnum Technologies. “Paul’s elevation to Chairman will enable him to shoulder more of these strategic matters while the senior management team and I continue to deliver results for our customers.”Business Service Management is emerging as an important solution for organizations that want to maximize the business value of their IT investments. Business Service Management solutions allow organizations to see how performance and availability of IT resources affect the applications, processes, and services that power their business.In addition to Knapp, the Board includes CEO and co-founder Gregory Crow, independent investor Larry Hall, Ubid Chairman and Magnum Technologies co-founder Stuart Romenesko, and Outsell CEO Mike Wethington.Magnum Technologies is backed by $5 million to date. The firm’s team of 25 employees, in five offices nationwide, serves more than 250 customers.Learn more about Magnum Technologies’ Business Service Management software solutions athttp://www.magnum-tech.comAbout Magnum TechnologiesMagnum Technologies, www.magnum-tech.com, develops software solutions that align IT operations with enterprise priorities. Magnum’s suite of automated management solutions includes DIAGNOSEIT®, COORDINATOR™, CAP-TREND® and its flagship product, ADVANTAGE®. Magnum’s software solutions are designed to easily integrate with and enhance the effectiveness of existing management platforms by monitoring and measuring IT performance from a line-of-business perspective. Magnum Technologies clients include Fort Sam Houston, BRG and Starz. To learn more about Magnum Technologies, visit www.magnum-tech.com.

    Buckingham Research Group, Reduces – to 5% of Each Day – Time IT Staff Spends Reacting to IT Issues with Help from Magnum Technologies’ Software

    Thursday, October 13th, 2005

    Minneapolis, MN, October 13, 2005 — Magnum Technologies (www.magnum-tech.com) the leading provider of IT Business Service Management software that aligns information technology (IT) services with business priorities, today announced the measurable success of Buckingham Research Group’s (BRG) implementation of its complete suite of business management software.“Prior to using Magnum Technologies’ management software suite, part of BRG’s IT staff, on average, spent half of their day reacting to IT infrastructure and business process issues such as analyst report dissemination to clients,” said Lloyd Karp, BRG chief operating officer. “Today, the same BRG IT staff spends less than 5% of their time supporting these same issues.”To reduce the amount of time BRG IT professionals were spending resolving IT system and network performance issues, Magnum Technologies implemented its full suite of automated software management solutions including:• ADVANTAGE® – Integrated business impact management and service level management software• CAP-TREND® – Real-time, self synchronizing performance management software• COORDINATOR™ – Automated fault delivery and correlation software• DIAGNOSEIT® – Cisco network management and diagnosis software“Magnum Technologies delivered an integrated software solution to BRG that reduced staff time dedicated to problem remediation and also enabled new service level management policies because we provided real-time visibility into live performance levels,” said Mike Ducatelli, Magnum Technologies, Executive Vice President of Sales & Marketing.“We discovered that many of the remediation actions we had taken before using Magnum Technologies solution didn’t address the root cause of our problems,” said Karp. “Once the Magnum Technologies software was installed we uncovered the fundamental issues needing attention and the impact these problems were having on our business.”The implementation of Magnum Technologies’ automated management software solutions also resulted in the following benefits to BRG:• 93% improvement in e-mail delivery performance• 92% reduction in network performance incidents• 13% improvement in service quality during the critical 7:30 AM to 11:00 AM periodFor more information about Magnum Technologies’ suite of IT management solutions, including ADVANTAGE®, COORDINATOR™, CAP-TREND® and DIAGNOSEIT®, visit www.magnum-tech.comAbout Magnum TechnologiesMagnum Technologies, www.magnum-tech.com, develops software solutions that align IT operations with enterprise priorities. Magnum’s suite of automated management solutions includes DIAGNOSEIT®, COORDINATOR™, CAP-TREND® and its flagship product, ADVANTAGE®. Magnum’s software solutions are designed to easily integrate with and enhance the effectiveness of existing management platforms by monitoring and measuring IT performance from a line-of-business perspective. Magnum Technologies clients include Fort Sam Houston, BRG and Starz. To learn more about Magnum Technologies, visit www.magnum-tech.com.###

    Magnum Technologies Unveils ADVANTAGE® 2.0 IT Business Service Management Solution

    Monday, September 19th, 2005

    FOR IMMEDIATE RELEASEMagnum Technologies, Inc.www.magnum-tech.comMedia Contact:Jolina PetticeMisukanis & OddenJPettice@MisukanisOdden.com952.400.0349Magnum Technologies Unveils ADVANTAGE® 2.0 IT Business Service Management Solution New Business Service Discovery™Capability Accelerates DeploymentMagnum Technologies new ADVANTAGE® 2.0 BSD capability provides automated discovery, and administration of an organization’s IT assets while providing multi-level correlation to automate ITIL compliance, SLA’s for the Business and OLA’s for the IT organization. CHICAGO, IL, IT Service Management Forum (itSMF) September 19, 2005 — http://www.magnum-tech.com/advantage.html — Magnum Technologies, the leading provider of IT Business Service Management software that aligns Information Technology (IT) services with business priorities, today announced the availability of its new ADVANTAGE® 2.0 management software.Magnum Technologies’ ADVANTAGE® 2.0 software gives an IT organization the ability to easily identify key IT infrastructure components and services supporting critical enterprise applications and important business functions. This enables enterprises to quantify the impact of IT performance on business operations, and prioritize IT initiatives in order to better support corporate objectives. ADVANTAGE® 2.0 is a platform that can be used to establish and ensure the compliance of Service Level Agreements (SLAs) between IT and the respective lines of business.“Enterprise executives and end-users are demanding greater reliability and accountability from their IT operations,” stated Dennis Drogseth, VP of Enterprise Management Associates (EMA). “Magnum Technologies’ ADVANTAGE® 2.0 should be viewed as a strong contender for SLM and BSM implementations where the application and network infrastructure are important components of overall service performance, and where pragmatic implementations are key. Since most IT environments, especially in larger enterprises, one way or another reflect this condition, these strengths should relate well to a broad segment of the enterprise market.”Magnum’s new ADVANTAGE® 2.0 software represents a powerful platform for IT organizations to build the service level management discipline which is essential to deploying the ITIL (Information Technology Infrastructure Library) framework. ADVANTAGE® 2.0 can also be used as a key data source to feed an organization’s Configuration Management Database (CMDB).By working with our major customers and partners, Magnum Technologies has discovered that many large-scale enterprises lack the ability to identify IT Infrastructure components and services that support key business functions and therefore cannot establish effective service level objectives,” said Tim Hadden, Magnum Technologies Chief Technology Officer. “We have developed ADVANTAGE® 2.0 to give our customers the information and insight they need to not only develop realistic service level objectives, but to measure their compliance from a business perspective.”Two of the major obstacles that have limited large-scale enterprises from adopting the ITIL framework in the past include the arduous task of documenting current IT infrastructure and application configuration, and the difficulty of correlating infrastructure and application performance to corporate priorities.ADVANTAGE® 2.0 overcomes these obstacles by offering the following technological breakthroughs:

    Magnum Technologies Unveils COORDINATOR 4.0 Enhanced Management Software – Reduces Downtime with Rapid identification and Resolution of Complex Networking Issues

    Monday, June 27th, 2005

    Enhanced Management Software Accelerates Automated IT Fault, Discovery and Correlation Management Capabilities for Complex Core Network InfrastructuresMinneapolis, MN, June 27, 2005 http://www.magnum-tech.com — Magnum Technologies, a leading developer of information technology (IT) management software for measuring and improving the business impact of IT, today announced the launch of the latest version of its COORDINATOR software solution.COORDINATOR 4.0 extends the reach of COORDINATOR software within large-scale enterprises to include remote locations, which permits quicker identification and resolution of system and networking events that could disrupt business operations across the entire enterprise.“The new COORDINATOR 4.0 significantly extends and strengthens the original management capabilities and benefits of COORDINATOR,” said Tim Hadden, Chief Technology Officer of Magnum Technologies. “With COORDINATOR 4.0 large-scale enterprises can now quickly deploy our software capabilities and more rapidly resolve network and system issues.”Magnum’s COORDINATOR provides network professionals the information they need in minutes to identify and resolve the root cause issues behind both system and network events. COORDINATOR gathers network topology data from enterprise management platforms such as IBM NetView; discovers and displays additional Multi-Layer device information; and builds a more complete and up-to-date topology map that helps network and system administrators pinpoint problems more quickly.Once installed, COORDINATOR 4.0 immediately identifies non-IP addressable, layer 2 ports and blades, and relates that information to the layer 3 information already recorded in the enterprise management platform This gives the network and system administrator a fuller understanding of the entire environment, and the status of each device.“The release of COORDINATOR 4.0 is one of many significant product enhancements planned for the entire Magnum product suite this year,” said Mike Ducatelli, Executive Vice President of Sales & Marketing of Magnum Technologies. “With this pipeline of new releases, we are quickly becoming the market leader in not only network management but management of all IP based components, such as IP based Storage and Voice over IP VOIP devices.”COORDINATOR 4.0 also includes the following features:- Layer 2 Discovery – automatic discovery and maintenance of layer 2 devices- Visualization of a combined layer 2 and layer 3 topology including:- Visual depiction of the physical connections- Understands the relationship between Layer 2 and Layer 3 devices- point-to-point path trace between 2 devices in the network- VLANs Views- Enhanced Fault detection – Port status monitoring and active polling for full coverage- Root Cause Analysis Events – Eliminates manual root cause isolation- Maintain Switch Device Status – Map shows the root cause location of events- Discovery Report – Port information and physical connections for switches- Impact Report – Identifies impacted devices due to switch outages- Status Report – Shows availability status of switches and ports- Physical Display of a combined Layer 2 and Layer 3 network layers, point-to-point and VPN connections.- Enhanced Graphical User Interface – shows relationships between Routers, Switches & Systems- Powerful Polling Engine – enables monitoring of redundant path networks for more concise root analysis of their events and the impact on business operationsFor more information on COORDINATOR™ 4.0. or Magnum Technologies’ suite of IT management solutions, including ADVANTAGE®, CAP-TREND& DIAGNOSEIT®, visit www.magnum-tech.comAbout Magnum TechnologiesMagnum Technologies develops software solutions that align IT operations with enterprise priorities. Magnum’s suite of automated management solutions includes DIAGNOSEIT®, COORDINATOR™, CAP-TREND® and its flagship product, ADVANTAGE®. Magnum’s software solutions are designed to easily integrate with and enhance the effectiveness of existing management platforms by monitoring and measuring IT performance from a line-of-business perspective. To learn more about Magnum Technologies, visit www.magnum-tech.com.# # #

    Magnum Technologies Adds New Vice President to Management Team – New Senior Executive Leads Sales&Marketing of ADVANTAGE® Software

    Thursday, June 16th, 2005

    New Senior Executive, Michael Ducatelli, Brings Extensive Industry Experience to Leading IT Management Software Firm to Lead ADVANTAGE® Sales & Marketing Initiatives.Minneapolis, MN, June 16, 2005 http://www.magnum-tech.com – Magnum Technologies, a leading provider of information technology (IT) management software for measuring and improving the business impact of IT, today announced that industry veteran, Michael Ducatelli, has joined the company as its new Executive Vice President of Sales and Marketing.Prior to joining Magnum Technologies, Mr. Ducatelli served as the Director of Sales of the Sales Retail Business Unit of Lawson Software in St. Paul, MN, where he led a sales organization that realized significant increases in license sales during his tenure.“Mr. Ducatelli has proven expertise in IT management solution sales,” said Gregory Crow, Magnum Technologies’ CEO. “With Magnum’s rapid growth and the launch of our marquee product, ADVANTAGE®, Mr. Ducatelli’s arrival is right on schedule as we start the sales and marketing initiatives.”Magnum Technologies’ flagship ADVANTAGE® software allows large and mid-size enterprises to monitor and measure the business impact management of their IT performance. ADVANTAGE® depicts the overall health of network, system, and application resources both from a business-centric point of view and from a service level agreement compliance perspective via a user-configurable dashboard.“I am excited to lead sales and marketing of ADVANTAGE®,” said Mr. Ducatelli. “ADVANTAGE is a breakthrough management solution that will allow IT managers, corporate and business unit executives to view IT performance from 2 perspectives – in terms of the impact to the lines of business and IT functions.”For more information on ADVANTAGE® or Magnum Technologies’ suite of IT management solutions, including CAP-TREND®, COORDINATOR™ & DIAGNOSEIT®, visit www.magnum-tech.comAbout Magnum TechnologiesMagnum Technologies develops software solutions that align IT operations with enterprise priorities. Magnum’s suite of automated management solutions includes DIAGNOSEIT®, COORDINATOR™, CAP-TREND® and its flagship product, ADVANTAGE®. Magnum’s software solutions are designed to easily integrate with and enhance the effectiveness of existing management platforms by monitoring and measuring IT performance from a line-of-business perspective. To learn more about Magnum Technologies, visit www.magnum-tech.com.# # #

     
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