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Archive for the ‘Magnum Technologies’ Category

Magnum Technologies Releases Availability Manager Dashboard for IT Managers

Monday, September 18th, 2006

Information Technology Groups Now Know how their Operational Level Agreements (OLAs) Impact Corporate Service Level Agreement’s (SLAs)Two of ITIL’s key monitoring requirements: Operational Level Agreement’s (OLAs), essential to  technology groups, and Service Level Agreements (SLAs), critical to CIOs, can now – prior to any other Business Service Management (BSM) software – both be viewed via the comprehensive ADVANTAGE 3.0 BSM software from MAGNUM TECHNOLOGIES.SALT LAKE CITY, September 18, 2006 – http://www.magnum-tech.com – For IT professionals responsible for monitoring key network performance indicators of finite portions of a business’ information infrastructure, such as servers, desktops or phone systems, MAGNUM TECHNOLOGIES, the leading provider of IT Business Service Management (BSM) software proudly announced its new AVAILABILITY MANAGER  Dashboard feature at the 6th Annual itSMF USA Conference & Exposition in Salt Lake City.MAGNUM TECHNOLOGIES’ flagship ADVANTAGE 3.0 BSM software is traditionally recognized by IT professionals as the best way to monitor availability across numerous Operational Level Agreements (OLAs) for databases, networks, systems, applications and web services. Now, with the new customizable AVAILABILITY MANAGER Dashboard, each individual technology group can gain deep visibility into their own responsibility areas of the businesses information infrastructure.“Now, with our AVAILABILITY MANAGER Dashboard, each IT group has insight into how their IT management relates to corporate SLAs,” said Tim Hadden, EVP Magnum Technologies. “The AVAILABILITY MANAGER dashboard helps IT managers, at all levels, successfully implement the important ITIL process of Availability Management.”Device-specific data is critical for a technology team to keep on constant watch. It is important for technology teams to know in an instant how they are measuring up to operational level agreements (OLAs). With the AVAILABILITY MANAGER Dashboard feature from MAGNUM TECHNOLOGIES, each technical group can now view the performance of their own group of devices and their relationship to business SLAs.To learn more about how a single Business Service Management software system, ADVANTAGE, allows an organization to view both OLAs and SLAs visit: www.Magnum-Tech.com.About Magnum TechnologiesMagnum Technologies, www.magnum-tech.com, develops software solutions that align IT operations with enterprise priorities. Magnum’s suite of automated management solutions includes DIAGNOSEIT®, COORDINATOR™, CAP-TREND® and its flagship product, ADVANTAGE®. Magnum’s software solutions are designed to easily integrate with and enhance the effectiveness of existing management platforms by monitoring and measuring IT performance from a line-of-business perspective. Magnum Technologies clients include Fort Sam Houston, BRG and Starz. To learn more about Magnum Technologies, visit www.magnum-tech.com.

Magnum Technologies Releases Industry’s First Live Dependency Map (TM)

Monday, September 18th, 2006

Instantly Alerts both IT and Business Staff when Business Critical IT Incidents OccurNew graphical view helps both IT and business personnel throughout an organization to understand, with a glance at the MAGNUM TECHNOLOGIES’ Live Dependency Map, whether Service Level Objectives (SLO’s) are being compromised and business operations are being impacted. SALT LAKE CITY, September 18, 2006 http://www.magnum-tech.com – MAGNUM TECHNOLOGIES, the leading Business Service Management company which enables organizations to implement BSM and Information Technology Infrastructure Library (ITIL) frameworks in weeks – not years–today announced the release of ADVANTAGE 3.0, its next generation Discovery, Live Dependency Mapping and CMDB software.Traditional BSM tools trigger each event as a violation in need of immediate action, regardless of whether or not the ultimate impact to the business will be significant. The Live Dependency MapTM is intelligent. It segments event triggers according to their impact to the business by flagging them as ‘red” violations or as simple “yellow” advisories.This is especially appealing to companies with redundant infrastructures. If a server goes down and IT sees only an “advisory” trigger, this may be because the Live Dependency Map “understands” that end-users within the organization are protected through fault tolerance. The issue needs to be addressed, but the business is not at risk.The new Live Dependency Map module of the next generation of ADVANTAGE 3.0 BSM software clearly indicates – via a single glance – when Service Level Objectives (SLO’s) and business operations will be impacted thanks to the following capabilities:• Fast auto-discovery of Layers 2 through 7• More intuitive way of describing “Layer 8” – the business process or service• End-to-end measurement of business service performance• Impact measurement of how downtime or latency affects the business• Definitive identification of incident root causes which result in downtime• Real-time dashboard views of how technical information translates to business metrics• Drill down views into the live monitored data from the dashboard viewThe first step toward successful implementation of BSM is to gain an accurate, complete, and up to date view of the IT infrastructure, the business services they support and the end users who depend on it.The CMDB within ADVANTAGE 3.0 is truly revolutionary. It does more than simply measure how IT functionality may be at risk. It discovers, documents and maintains all key attributes of the Configurable Items (CI’s) that have a real impact on the business. Unlike other BSM products, ADVANTAGE 3.0 maps the relationships of the CI’s all the way to Service Levels for each specific business function, via a service dependency map.For example, the ADVANTAGE 3.0 CMDB can measure definitively how much impact an SAP application has on the business. More specifically, it can measure how numerous modules within the SAP application affect various aspects of the business.Thanks to the following MAGNUM TECHNOLOGIES ADVANTAGE 3.0 capabilities, it is now possible for IT to know whether an infrastructure change will trigger a negative affect at the end user level:• Live dependency mapping which illustrates relationships between business services, CI’s and service policies• Integrated or “Federated” CMDB functionality• Immediate CI change identification and indication of how they affect a business service• Universal transformer adapters to other infrastructure management products• Multiple data source CI matching as a result of aliasing or reconciliation functionalityThe New Live Dependency Map and CMDB modules within ADVANTAGE 3.0 provide the underpinnings for broader and more cost effective implementation of Business Service Management.By combining the benefits of the ADVANTAGE 3.0 CMDB with its new Live Dependency Map, robust change management is now a reality. Not only is it possible to view all changes made – whether authorized or unauthorized – but it is also possible to drill into how each change affects unique business services within an organization.A final feature that differentiates ADVANTAGE 3.0 from other BSM products is that it can take feeds from any monitoring platform. Other BSM tools on the market show multiple violations when there is more then one monitor directed at a single aspect of the network infrastructure, The open architecture of ADVANTAGE 3.0 enables cleaner output to the Live Discovery Map in the form of a single violation or advisory. The necessary reduction of violation triggers ultimately saves IT significant time.“We’re very proud to debut ADVANTAGE 3.0 at itSMF,” said Tim Hadden, Executive Vice President, MAGNUM TECHNOLOGIES. “This new release will enable clients concerned with ITIL to more efficiently deliver upon IT service goals which are tightly aligned to business needs.”The new functionality of ADVANTAGE 3.0, will improve how an IT organization, help desk employees, customer service representatives and business executives can have a common and consistent understanding of how the IT infrastructure is impacting business processes. In other words ADVANTAGE 3.0 not only provides a technical view of operations but gives operations a business view.ADVANTAGE 3.0 ultimately helps to deliver greater value to the business. It allows IT organizations the ability to deliver business services faster and more consistently, while lowering overall IT costs, decreasing business risk and increasing revenue to the business.For more information about MAGNUM TECHNOLOGIES’ new Live Dependency Map visit: www.Magnum-Tech.com.About MAGNUM TECHNOLOGIESMAGNUM TECHNOLOGIES, www.magnum-tech.com, develops software solutions that align IT operations with enterprise priorities. Magnum’s Business Service Management offering includes DIAGNOSEIT®, COORDINATOR™, CAP-TREND® and its flagship product, ADVANTAGE®. Magnum’s software solutions are designed to easily integrate with and enhance the effectiveness of existing management platforms by monitoring and measuring IT performance from a line-of-business perspective. MAGNUM TECHNOLOGIES clients include Fort Sam Houston, Discovery Communications and Starz. To learn more about MAGNUM TECHNOLOGIES, visit www.magnum-tech.com.

Magnum Technologies Grows Its Sales Force With ITIL Veteran

Tuesday, September 5th, 2006

Attracts Past Pink Elephant Pro Steve Day to Evangelize the Ease of Implementing ITIL Best Practices Utilizing a Solution Suite that Focuses on Discovery and Dependency Mapping through High Impact Service Level ManagementBusiness service management firm, Magnum Technologies, appoints Steve Day to increase market presence in the area of configuration management, IT discovery and dependency mapping, service level management and Sarbanes Oxley compliance. Minneapolis, MN, Sept 5, 2006http://www.magnum-tech.com – Magnum Technologies, the leading provider of IT Business Service Management software, designed to simplify the implementation of a completely integrated solution, from Discovery and Dependency Mapping to Operationalizing a Configuration Management Database (CMDB) through Service Level Compliance today welcomed new hire, Steve Day, nineteen year technology veteran and former Pink Elephant executive.“Magnum Technologies recruited Steve Day due to his strong background of helping IT professionals implement service level management, configuration and change management best practices as described by the ITIL framework,” said Michael Ducatelli, Magnum Technologies, EVP Sales. “In addition, Steve is able to effectively council IT leadership on how to deploy a software solution which automates and accelerates the deployment of ITIL best practices that improve how IT supports the business.”For example, Day’s work with Pink Elephant led him to a clear realization of the chasm of understanding that exists in the IT world around the creation and maintenance of a CMDB. While many believe a CMDB to be an overwhelming undertaking, others believe that a manual excel spreadsheet will suffice.“When I was introduced to Magnum Technologies’ ADVANTAGE business service management software, I realized that with the right discovery and dependency mapping tool, a robust CMDB can realistically be created in as little as a few weeks,” said Day.As Day looks into his IT crystal ball, he of course sees Magnum Technologies positioned as a first choice solution when it comes to service level management and business impact solutions. He also sees the company’s ADVANTAGE software as being a first choice solution for IT pros looking to monitor and track components in order to help prove compliance with Sarbanes Oxley regulations which require baseline reporting, history and trends. All of which are so important to helping a company pass an audit.“ADVANTAGE improves overall service to the business,” said Day “because it monitors IT components and their relationship to systems and applications, thus providing accurate real-time business impact analysis.”Learn more about Magnum Technologies’ Business Service Management CMDB capabilities athttp://www.magnum-tech.com/configuration-management-database.php About Magnum TechnologiesMagnum Technologies, www.magnum-tech.com, develops software solutions that align IT operations with enterprise priorities. Magnum’s suite of automated management solutions includes DIAGNOSEIT®, COORDINATOR™, CAP-TREND® and its flagship product, ADVANTAGE®. Magnum’s software solutions are designed to easily integrate with and enhance the effectiveness of existing management platforms by monitoring and measuring IT performance from a line-of-business perspective. Magnum Technologies clients include Fort Sam Houston, BRG and Starz. To learn more about Magnum Technologies, visit www.magnum-tech.com.

Business Service Management (BSM) Software, from Magnum Technologies, Proves to be Worth the Investment – Real World ROI Saves Client 1.2 Million

Friday, August 18th, 2006

New Whitepaper from Magnum Technologies Details Financial Rewards of Implementing its ADVANTAGE BSM Software SolutionMINNEAPOLIS – August 18, 2006http://www.magnum-tech.com/landing/bsm/ – Magnum Technologies, the leading business service management firm, today announced its ability to definitively calculate the ROI generated by its BSM software, ADVANTAGE.Magnum Technologies’ Fortune 500 client, with an IT Staff of over 450, reported an estimated annual savings of more than $1 million with significant cost-reductions including:• Reduction of opened manual service tickets – Saved $110,000• Avoided investment in additional IT headcount – Saved $300,000• Improved Mean Time to Repair by 30% – Saved $340,000Company executives craved the ability to prioritize and resolve IT problems based on business impact. Company executives also demanded the ability to retrieve on-demand and updated information to check on the health of IT/application services which support specific lines of business.“Delivering on the client’s need to prioritize IT problems, based on business impact while increasing ROI, reinforces the value of Magnum Technologies’ ADVANTAGE BSM software,” said Mike Ducatelli, senior vice president, Magnum Technologies. “This success story is a concrete example of the improvements ADVANTAGE BSM software can bring to an IT organization.”To learn how Magnum Technologies’ is increasing client ROI, read the full Business Service Management whitepaper: http://www.magnum-tech.com/landing/bsm/.About Magnum TechnologiesMagnum Technologies develops software solutions that align IT operations with enterprise priorities. Magnum Technologies’ suite of automated management solutions includes DIAGNOSEIT®, COORDINATOR™, CAP-TREND® and its flagship product, ADVANTAGE®.Magnum Technologies’ software solutions are designed to easily integrate with and enhance the effectiveness of existing management platforms by monitoring and measuring IT performance from a line-of-business perspective. Magnum Technologies’ clients include Fort Sam Houston, BRG and Starz.Visit Magnum Technologies at www.magnum-tech.com or call toll-free: (888) 236-0731.

Leading Business Service Management Software Provider, Magnum Technologies, Reduces Discovery Time for Large Topologies By Up To 75 Percent

Thursday, June 1st, 2006

New COORDINATOR 5.0 Correlation and Root Cause Analysis Software Poses Threat to Competing Network Management Software ProvidersMINNEAPOLIS – June 1, 2006www.magnum-tech.com – Magnum Technologies, the leading provider of Business Service Management (BSM) software, announced today that its latest release of its COORDINATOR software which offers – some first to the industry – correlation and root cause analysis features.“The fact that COORDINATOR 5.0 offers rich capabilities for discovery, monitoring, and correlation for layer 3 switches addresses a real need for network management users,” said Dennis Drogseth, Research VP at Enterprise Management Associates. “Magnum is and has been one of the industry innovators in combining advanced technology in network and service management with deployable, well-focused solution design points.”COORDINATOR 5.0 campus correlation and root cause analysis software is being seen as a significant improvement to an IT organization as they deal with the increased complexity of their networks by utilizing this robust set of new functionality.“Our customers are dealing with infrastructure challenges that are increasingly complex and with firewalls and load balancers that are often times incomplete making them difficult to manage,” said Tim Hadden, Magnum Technologies’ EVP and CTO. “The new release of COORDINATOR captures the complex infrastructure with our advanced discovery process and root cause correlation requested by our customers.”COORDINATOR 5.0:

Leading Business Service Management Software Provider, Magnum Technologies, Automates ITIL With Business Service Discovery Capability

Thursday, April 20th, 2006

Magnum Technologies’ Business Service Discovery capability, for discovery and dependency mapping which automates ITIL and Service Level Management initiatives is set to be demonstrated at the itSMF Regional Event in Cincinnati, Ohio.MINNEAPOLIS – April 21, 2006www.magnum-tech.com – Magnum Technologies, the leading provider of Business Service Management (BSM) software, announced today that they will be demonstrating their Business Service Discovery capability of their ADVANTAGE BSM software next week at the itSMF regional event in Cincinnati, Ohio.itSMF helps organizations achieve operational excellence by introducing, developing and promoting IT best practices. Magnum Technologies, an itSMF member, supports the implementation of IT best practices, with special emphasis on ITIL.The IT Infrastructure Library (ITIL) is currently the largest and most widely accepted set of IT best practices. Aligned with the best practices of ITIL, Magnum Technologies’ Business Service Discovery capability:

  • Automatically identifies every IT component
  • Maps the relationship between different IT assets
  • and how they ultimately – and most importantly – impact services delivered to business end-users
  • Recognizes and updates changes to the IT infrastructure
  • without requiring the overhead or administration of a software agent
  • Accelerates creation of a configuration management database (CMDB)

Magnum Technologies Offers the Holy Grail of IT Service Management to CIO’s

Thursday, April 13th, 2006

Underscores, via New White Paper, how ADVANTAGE Business Service Management (BSM) Software supports ITIL Best Practices Magnum Technologies’ ADVANTAGE Business Service Management Software Aligns IT Departments with Business Objectives. Offers Business Service Discovery, Service Level Management, ITIL Compliance Reporting and Multi-Layer Correlation which helps to prioritize IT activities based on the impact to the business, and true integration with third party management tools.

MINNEAPOLIS – April 13, 2006www.magnum-tech.com – Magnum Technologies’ Business Service Management Software bridges the gap between the IT Department and the business and in doing so delivers the Holy Grail of IT Service Management to its customers.

Jean-Pierre Garbani, Forrester Research, Vice President of Computing Infrastructures and Security group states that, “Aligning IT with business objectives and showing the value of IT to the business is often seen as the Holy Grail by many CIO’s.”Service Level Management is a key discipline of the IT Infrastructure Library (ITIL) which provides businesses with a customizable framework of best practices to achieve quality service and overcome difficulties associated with the growth of IT systems.“The ability to connect the IT department to the business and create an increase in IT productivity while decreasing cost is what senior level executives demand,” says Mike Ducatelli, executive vice president, Magnum Technologies. “Magnum Technologies’ BSM offering delivers that exact connection and also allows for efficient and streamlined ITIL adoption.”Magnum Technologies, in a newly released whitepaper entitled “Leveraging Magnum Technologies’ ADVANTAGE ® Software to Achieve Your Service Level Management and ITIL Initiatives” identifies the following CIO demands:

Magnum Technologies’ Business Service Management Software Now Available To International Market– Via Reseller Zosterops

Wednesday, March 22nd, 2006

Magnum Technologies signs its first international reseller to provide the UK market with Service Level Management and ITIL Compliance Reporting to help prioritize IT activities based on the impact to the business. MINNEAPOLIS – March 23, 2006www.magnum-tech.com – Magnum Technologies, the leader in Business Service Management (BSM), today announced it has signed an agreement allowing Zosterops, an Enterprise Operating System and Network Solutions provider to resell its BSM solutions in the United Kingdom.Zosterops is a leading distributor of software for enterprise operating systems and network systems in the UK and Ireland.“Magnum Technologies’ results-oriented and cost effective BSM solutions will provide the UK market with a more productive, less theoretical approach to ITIL adoption allowing ITIL practitioners to see business value much quicker,” said Colin Reardon, Managing Director of Zosterops. “We are excited to help Magnum Technologies break into the UK market, which – as the birthplace of ITIL – includes a large number of practitioners.”The partnership with Zosterops marks the first international reseller for Magnum Technologies allowing the company to further its position in the BSM marketplace.“The agreement to resell to the UK is the right move for Magnum Technologies,” said Mike Ducatelli, EVP of Sales & Marketing for Magnum Technologies. “We have solidified ourselves amongst the top BSM players in U.S.; it only makes sense to extend our offering to an international market.”Zosterops will resell the following Magnum Technologies’ Business Service Management Products:ADVANTAGE – Business Service Management SoftwareCAP-TREND – Capacity & Performance ReportingCOORDINATOR – Correlation & Root Cause AnalysisDIAGNOSEIT – Cisco Configuration & DiagnosticsAbout ZosteropsZosterops was founded in 2005 by software industry veteran Colin Reardon to bring European and North American products into the UK market.Zosterops currently represents APS|ENTERprise, a German company specializing in tools to improve the usability of enterprise batch scheduling products and Javelina Software, whose tools make the administration of Active Directory much simpler. Visit Zosterops at: www.zosterops.co.uk.About Magnum TechnologiesMagnum Technologies develops software solutions that align IT operations with enterprise priorities. Magnum Technologies’ suite of automated management solutions includes DIAGNOSEIT®, COORDINATOR™, CAP-TREND® and its flagship product, ADVANTAGE®.Magnum Technologies’ software solutions are designed to easily integrate with and enhance the effectiveness of existing management platforms by monitoring and measuring IT performance from a line-of-business perspective. Magnum Technologies’ clients include US Army, BRG and Starz. Visit Magnum Technologies at www.magnum-tech.com.

ADVANTAGE®, Business Service Management Software from Magnum Technologies Lights the Way for Starz Entertainment Group VongoSM Launch

Wednesday, January 11th, 2006

Magnum Technologies’ ADVANTAGE® Business Service Management Software monitors Starz Entertainment Group LLC’s (SEG) entire IT infrastructure to give IT and Business personnel proactive insight into how technology fault and performance affects, and will impact, deployment of SEG’s newly- released Vongo service.MINNEAPOLIS, Jan. 11, 2006 http://www.magnum-tech.com – Magnum Technologies®, the leading provider of IT Business Service Management software, today announced its role as a critical enterprise-wide IT infrastructure monitoring software solution provider, which has enabled the successful launch of Starz Entertainment Group’s Vongo service.In order to successfully offer more than 1,000 movies and video selections and a live streaming Starz TV channel to subscribers using broadband or wireless-enabled devices, Starz Entertainment Group relies solely on Magnum Technologies’ Business Service Management (BSM) software for not only monitoring its infrastructure, but for also monitoring key services provided by its partners.“Magnum Technologies deployed ADVANTAGE®, a superior business service management and information technology monitoring system, that gave us the critical data necessary to adjust our infrastructure and processes in real-time in order to support our goal of the ultimate Vongo experience,” said Richard Brownrigg, vice president of technology for SEG. “A surprising benefit of ADVANTAGE® is its powerful ability to see issues in our partner environments that could ultimately impact the SEG business applications.”The ADVANTAGE® BSM system was deployed at SEG in order to detect and immediately notify operations and business staff of any technology issue that could ultimately affect the operation of the Vongo-branded entertainment system. Not only is the product currently effective in the real time performance monitoring of IT and its associated business impact, but it was also used during development to fine tune different portions of the infrastructure and partner integration prior to launch. This has enabled SEG to focus on Vongo end user performance, guaranteeing customer’s seamless wireless entertainment satisfaction.“The entire deployment of ADVANTAGE® Business Service Management software was executed with a focus on supporting the SEG rollout of ITIL best practices,” said Gregory Crow, Magnum Technologies CEO. “ITIL was one of the requirements which presented a need to create an industry first, real time dashboard view of how IT performance measures against true business goals. ADVANTAGE® is satisfying this requirement for SEG while monitoring their service level goals for the launch of their breakthrough Vongo entertainment service.”Success of the ADVANTAGE® BSM deployment was initially celebrated when system and database performance, as well as network loads, could be quantifiably measured prior to – as a baseline of performance – and again after full production cutover to the Vongo process.ADVANTAGE® was installed with the vision of integrating with SEG’s Remedy system so that when there is an incident within the IT infrastructure, a trouble ticket is issued. ADVANTAGE® can then decipher the threat of the incident and translate how it will impact the Vongo production process and ultimately affect subscribers from a customer care/billing perspective. Within seconds of this automated analysis, ADVANTAGE® communicates the severity of the infrastructure or partner incident to the appropriate IT personnel.The ADVANTAGE® rollout within SEG was also leveraged as the system to measure and manage the performance of its Voice over IP (VoIP) installation and currently serves as a cornerstone for a future planned Configuration Management Database (CMDB) deployment.About Magnum TechnologiesMagnum Technologies, www.magnum-tech.com develops software solutions that align IT operations with enterprise priorities. Magnum’s suite of automated management solutions includes DIAGNOSEIT®, COORDINATOR™, CAP-TREND® and its flagship product, ADVANTAGE®. Magnum’s software solutions are designed to easily integrate with and enhance the effectiveness of existing management platforms by monitoring and measuring IT performance from a line-of-business perspective. Magnum Technologies clients include Fort Sam Houston, BRG and Starz. To learn more about Magnum Technologies, visit www.magnum-tech.com.About StarzStarz Entertainment Group LLC (SEG) is the largest provider of premium movie services in the United States. SEG offers 13 digital movie channels including the flagship Starz® and Encore® channels with approximately 14 million and 25 million subscribers respectively. Starz Entertainment Group airs more than 750 movies per month across its pay TV channels and is a forerunner in offering its subscribers advanced services such as Starz HDTV, Starz On Demand(R) and Vongo [SM]. Starz Entertainment Group is a wholly-owned subsidiary of Liberty Media Corporation (NYSE: L, LMCb), www.starz.com.

Magnum Technologies Integrates With Microsoft Operations Manager To Provide Users Enterprise Wide Service Level Management

Wednesday, December 21st, 2005

Magnum’s ADVANTAGE Business Service Management Software reads Microsoft Operations Manager (MOM) technology events, determines the level of impact to end-users and ultimately the business in context with the entire enterprise.

MINNEAPOLIS, Dec. 22, 2005 http://www.magnum-tech.com – Magnum Technologies, the leading provider of IT Business Service Management software, announced today the powerful integration capabilities of its ADVANTAGE software with Microsoft Operations Manager (MOM).

Since most MOM installations are part of a larger heterogeneous IT installation, the integration between MOM and ADVANTAGE will provide MOM users, as part of a fully integrated Service Level Management solution, the ability to manage the overall health of the entire IT organization and how the business is being impacted.

While MOM will log IT events – such as rebooted servers and database performance issues – ADVANTAGE will decipher what these events mean to the business. ADVANTAGE provides Business Impact Correlation to the IT personnel leveraging MOM’s event data, such as raised CPU levels, high memory utilization, or authentication violations on an Exchange server.

 
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